I'd contact Samsung and raise the issue with them, even so your TV is out of warranty. I have a Series 8 4K HD 75 in TV that I purchased 18 months ago, over the last 6 months the screen started to have a blue hue to it. Solution to 'colour smearing/clouding/bleeding' in Samsung LED TVs. Does anyone else have this problem? Afterwards, your Windows 10 screen will be displayed on your TV instantly. It's interesting reading this post, my parents have an LG LCD set that started turning blue/purple on the right hand side, with smaller less visible patches on the top and bottom left. A repair shop said it would be $600 to fix. Customers are complaining of discolored Samsung screens. i will post pictures of all the components so wait for it! Post some good images of that board with your question so we may be lucky and find some sort of schematic etc. I have unplugged the tv and let sit off for about 10 minutes. Last time I ever buy Samsung product. I've just had this issue where my tv needed repair after 2yrs and the seller refused to repair under the CGA. A little over 2 years and bam 3 blue spots. Bottom half is perfect. Is the a main board issue or a power supply issue? Last time I ever buy Samsung product. 1st was plasma tv 59 inch. BLOOMBERG NEWS. Lie the TV face-down on the work surface and very slightly loosen the screws on the back of the panel with a screwdriver. If the second HDMI port also shows a blue screen — and you can’t find a signal or picture or any other port — go to #3. If anyone knows i will be glad to advice me. same blue crap here! My tv only had a one year warranty so that is over now. We need to start opening some factories in the USA and start making things here again instead of importing crap. I would even contemplate on getting a universal driver for the panel just to see if the same issues are present when every board from the TV is disconnected. I called the repair man and he told me he could change the screen or whatever, but it would cost has much has anew tv. Well I'm kind of lost for words. I play ICE Age 3 form Blu Ray and it is terrible, (I mean the dots, not just the film!). This is the second time this happens. If your TV came with a Smart Remote, it supports Bluetooth - that's how the Smart Remote pairs to the TV. I too have a Samsung with this problem, my tv is the 55" curved screen Samsung that developed a purple patch. “One developed the purple patch a year in, the second one started doing it about six months ago and I purchased them in 2018.”. Repair guides and support for your Samsung TV. Of course, you should not buy anything from Samsung. The problem was Samsung no longer made them and if they did a new screen on average costs 60% of the price of a new tv. How do i remove a blue spot on my LCD tv No matter what remote came with your TV, you can still check if it's Bluetooth compatible by looking in your settings menu. I was assistant editor of The Sunday Times’ technology section, editor of PC Pro magazine and have written for more than a dozen different publications and websites over the years. I’ m done with Samsung. The tv was working fine and now it just has a blue screen. You can also mirror your Windows PC screen to a Samsung TV … Thread starter Tracey360; Start date Jan 7, 2015; Tags lcd tv; T. Tracey360 Novice Member. i dont have a power supply for this job but i will find some way.are all of this ok for you or you do not suggest something i told? All Rights Reserved, This is a BETA experience. 2 Press MENU on your TV remote control. The customer adds that “both have protection plans that are not being honored as they say this is a known Samsung issue, please contact the manufacturer”. @oldturkey03. I was assistant editor of The Sunday Times’ technology section, editor of PC Pro magazine and have, I have been a technology writer and editor for more than 20 years. Download the updates as soon as they become available over the Internet or by using a USB thumb drive. never samsung products again! @waxman. No more gambling with my money on Samsung tvs either! u.s.a.! Customers are complaining of discolored Samsung screens . I started to experience this problem about 2 months ago. Just got a new Samsung LED TV and there is a blue "cloud" (for lack of a better term, just a good sized, irregularly shaped area) towards the center of the screen which is almost always blue. Once done, click your TV’s name and click Allow. In this video you will learn how to repair your Samsung TV if you experience color issues on the screen. Your only hope is if you have a warranty and they will swap the TV. 01/17/2019 by from a fast check i did already mainboard, t con and power supply board looks good ( bad caps etc not found). oldturkey03. Update the device. I would start with a new main board (yes I'd buy it from somewhere where I can return it in case it does not work) then re-evaluate on that. I do have the purple patches on my 65-inch curved TV that I bought Father's Day 2017. “I’ve also got a Samsung 49in 3D TV with a purple patch on the bottom left,” reported one Samsung customer on its community forum. Yep that's right again after 2 years blue spots started showing up on the tv. Scores of Samsung TV owners are complaining of purple patches … For your information i must tell you that i never knock move or dump the tv the last couple of years :P, 07/07/2018 by Great. davidyandle, I have the same problem on my 49 inch curved 4k the I bought 2nd July 2017 it should not happen,my warranty expired tv £620 had a quote of £400 to fix it, oldturkey03 I’m going to buy a new TV and it won’t be a Samsung. I called the repair man and he told me he could change the screen or whatever, but it would cost has much has anew tv. The trick is to 'trade' brightness for white balance. Samsung TV 49" - UA49KU7350 - Blue patch. “Reports of a product fault are always disappointing to receive but we can confirm that there is no inherent issue,” Samsung said in a statement. oldturkey03. “My TV is 13 months old. Whether you have The Frame, a QLED or any other Samsung Smart TV, keeping your software up to date is very important to get the most out of your TV. Hello. If they did a new screen would cost 60% of the price of a new tv. There is no known fix. SAMSUNG TV - green flares - lots of green areas/dots by srytter Jan 1, 2012 9:21PM PST My 40" Samsung LCD has recently shown extensive green flares / lots of green pixels - … © 2021 iFixit — Licensed under Creative Commons — Privacy — It could be LCD Bruising from a knock or bump. I was informed by two separate people from Samsung support that this is a problem they are receiving many calls for.”, Reports of the same problem continue to be added to the Samsung forum and others (such as iFixit and Reddit), with one user writing in May this year that he had two 55in Samsung LED 4K TVs that developed the same problem. i didnt found any LED driver board on the back of the tv so i suspect that i must pull out the front frame and more components to get in it ? i had already contacted samsung but they cant do anything as the tv is out of warranty.can u advice me what can i do alone to try at least something before i go in search for a new tv?the problem as far as i understand is the panel so its the leds that causes that magenta noise ? hi @oldturkey03 !The model is UE48H6290SS its excactly the same when it displays a complete image. They are very noticeable with pale or white backgrounds especially adverts which often have a lot of white on the screen. It is not "burn in" nor a "pressure mark issue". If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update. I urge everyone else to do the same. It's usually a problem with the panel and it could be fixed by installing a new panel, which will take around 15 minutes. Few days before my led tv starts to show some purple spots. 3 Navigate to and select the Support section of the menu. I’ve also appeared as a tech pundit on television and radio, including BBC Newsnight, the Chris Evans Show and ITN News at Ten. Once the Vestel LEDS begin to age, they turn blue, then blow. I can see the picture on the Top Half, but it is very badly lit and is uniformly dark (i.e. Another problem you coud have is white rings, that is again probkem with led s. New set in Aliexpress cost around 20eur. Samsung TV - Blue bleeding. The LCD panel will be connect to a driver board that is part of the panel, take a look on that one and see what you find. The TV is switched off, suddenly it 'comes on' with this blue glowing screen. “My 12-month warranty has expired and I’ve been quoted £290 ($375) for a new panel.”, I have been a technology writer and editor for more than 20 years. Accessibility. So I bought another Samsung 65 inch 4k tv. I wont buy Samsung again, 2 years old and my tv is broken and out of date. Similar complaints are made by many other customers on the same thread and others on the support forum, with several complaining that the fault occurred after only two or three years of ownership, but with the television now out of warranty. I will also boycott any other Samsung products (washer, dryer, refrigerator, etc). Opinions expressed by Forbes Contributors are their own. If you are in Nz then consumer states a tv must last a reasonable length of time 5-10 years. Repairman says have to replace screen but will cost has much has tv. Scores of Samsung TV owners are complaining of purple patches appearing on their screens, ruining the picture quality. If you have a hdmi lead check to make sure it's in tight or take it out - this may solve the problem, 09/13/2019 by We will show you what to do if your Element TV shows no image, or just a blue or blank screen. SecretCeremony from what I've read it looks like voltage issues on the LED driver board that control the LED's. I bought my 55” curved screen Samsung December 2016. Select Picture Test to continue. Samsung declined to comment when asked how widespread a problem would have to be to be considered “inherent”. Nope. (Note: If you only have one device connected to your TV, such as a cable or satellite receiver, try connecting it to a different HDMI port. If I have it connected to the one connect the screen turns off and on. If it failed, contact Samsung directly and if the guarantee is still available, an advisor will arrange a repair for you. You may opt-out by. Had a self diagnosis test ssme problem. Having video trouble? i am familiar with electronics so at least i can try something ! Since it shows on your menus as well, you would most likely need a new panel. I have Samsung … If you are able to use the device despite the purple screen, just give it an update. Either the caps are falling off or the LED’s are not lighting up properly. 09/25/2018 by Bought a 65 inch 4k and now blue spots. A little after 2 years a couple of Blue streaks came upon my tv. oldturkey03. Time for change. Blue spots in 4k, 8k and Other TVs 4 weeks ago; Samsung UN70NU6900FXZA Shuts off intermittently in 4k, 8k and Other TVs 12-30-2020; Samsung 4K, 17 months ild in 4k, 8k and Other TVs 12-03-2020; Purple streaks on TV Screen in 4k, 8k and Other TVs 11-27-2020 Great. How To Remove Feet From Samsung TV: How do I remove the blue screen from a Samsung 55 inch 7 series tv: mitsubishi tv model # wd 60c9 white spot remover: How do i remove a blue spot on my LCD tv: How do i remove blue spots from my lcd tv screen: Solved! 04/01/2020 by © 2021 Forbes Media LLC. 4 Navigate to and select the Self Diagnosis option and then press ENTER. TV repair parts you can trust and count on the first time to fix your TV. ok @oldturkey03 i will check this on this week. 1 at right bottom corner thats the most noticeable 2 on middle of the screen smaller ones and 1 left bottom.the are like a small tints. Slappy Pappy. If the second port still shows a blue screen, then go to #3.) Technician's Assistant: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours? Zachary Waxman Hi @zachwaxman and thx for your reply. Jan 7, 2015 #1 We recently bought a Samsung AE48H6400 and my husband is unhappy with some bleeding at the bottom of the screen, particularly in the bottom left corner. 11/26/2020 by leahgames208, No more Samsung for me absolutely disgusting for this purple spot problem on a tv not more than 3yr old. It throws off blacks, other blues, greys, etc. I tired turning it off then back on as well as going through the settings and nothing is fixing it. It is not problem in panel! The tv cost $1600 not a cheap tv. Many Samsung TVs have a self-test mode that display a series of patterned images on the television, which make the problem easier to detect. In addition to blue spots, I had problems hooking up external speakers. In August 2018 it developed a purple patch on the screen. Why does my samsung lcd tv screen have a light purple bloch in the center of the screen?. Once the Vestel LEDS begin to age, they turn blue, then blow. A little after 2 years a couple of Blue streaks came upon my tv. The purple patch is shown more clearly in Samsung's self-test mode. 3. This, is the answer you seek: RGB components dont apply to LCD tv, so you can ignore that (liquid crytal is clear, not coloured) The Blue LED phenomenon exists in LED backlights that are manyfactured by a company called Vestel.Notorious in the TV trade for building sub-standard TVs, and, supplying parts to other manufacturers. The TV can work perfectly for much of the time, but then on any adverts or in a film with a lot of white - particularly panning over a light background, these dots appear. First, make sure your phone or tablet is charged to at least 20 percent before proceeding. SecretCeremony. Samsung, on the other hand, denies that this is a known fault with its products. “I am having the same problem,” reports another customer on the Samsung support thread. In January 2019 after several people commented on it, I phoned Samsung, they were of little help but gave me the phone number of a local tv repair company. Samsung TV - Blue bleeding. Hello mates. I have a Samsung 46" 3D LED HDTV ( UA46ES6200M ) and is of warranty. as for the leds inside the panel i think i can test them 1 by 1 to see if anyone is bad or lights purple color than white. They look so good when they’re new, but that doesn’t last. From Settings, select Sound, and then select Sound Output. The picture below, taking in the self-test mode on a Samsung Series 6 UE40H6200 shows the purple discoloration in the bottom center of the screen. Quality TV repair parts at https://patch1stripe.com/. 07/08/2018 by “They are very noticeable with pale or white backgrounds especially adverts which often have a lot of white on the screen.”. Thread starter Tracey360; Start date Jan 7, 2015; Tags lcd tv; T. Tracey360 Novice Member. This seems to help somewhat. Terms — FAQ for Samsung Television. The engineer came to my home and told me the problem could not be fixed and I needed a replacement screen. SecretCeremony this is apparently referred to as "Magenta noise". My TV is about 21/2 yrs old. Today i noticed a blue patch on the left side of my TV. I buy new set of leds and will replace it next week. You can change it easyly but you have to be carefull with panel. Hit me up if you’ve got a tech story that needs breaking at barry@mediabc.co.uk. Read so many reviews on the issue and how some contacted the Samsung manufacturer yet no answer and no resolve.. So as of today August 7th 2019 at 2:12 am I updated my tv to the newest software 1260 and after it finished the left side of my screen is way darker than the rest of the screen. Tv is almost 3 years old out of warranty. A repair shop said it would be $600 to fix. Check the following conversation (which is going on for some time). A 20-page thread on Samsung’s EU support site suggests dozens of customers are experiencing the same problem, with purple or magenta patches appearing on the screen over the course of time. Model No is UE48H6400AKXXU About 6 months I noticed that there were a couple of purple patches on the screen.
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